Matrix Mental Health

Terms and Conditions

All content, advice, and treatment information provided on this website and during consultations are intended solely for educational and therapeutic purposes. Our physiotherapists are certified professionals trained to assess, diagnose, and treat physical conditions, but the content on this website should not be interpreted as a substitute for direct medical care or emergency services. Users are advised not to ignore medical advice or delay seeking it based on any information obtained from this platform. Any self-treatment or exercise performed without a full assessment is undertaken at the user's own risk.
Appointments must be scheduled in advance through our booking system or reception team. Full payment is required at the time of service unless prior arrangements have been made. Cancellations or rescheduling must be made at least 24 hours in advance. Late cancellations or no-shows may be subject to a cancellation fee or loss of session credit, depending on the plan or service package. We strive to maintain punctuality and appreciate your cooperation in respecting our therapists’ time and the needs of other clients.
By attending a consultation or treatment session, you consent to participate in physical therapy as deemed appropriate by the practitioner. While all care is taken to ensure treatment is safe and tailored to your condition, you understand that physiotherapy involves physical contact and may carry inherent risks such as soreness, fatigue, or rare complications. You agree to follow post-treatment advice and inform your therapist of any changes in your condition. The clinic is not responsible for adverse effects resulting from non-compliance, misinformation, or activities conducted outside the supervised sessions. By using this website and our services, you accept these terms in full.

Psychiatric Hospitals

Phoenix Childrens Hospital
Banner Behavioral Health – Scottsdale
Banner Thunderbird
Via Linda Behavioral Health
Quail Run Behavioral Health
St. Lukes Behavioral Health
Oasis
Valleywise
Aurora
Destiny Springs
Sonora Behavioral Health- Tuscon

Crisis Lines

National Suicide Crisis Hotline: 1-800-273-TALK

Maricopa County - Crisis Response Network: 1-800-631-1314 & 602-222-9444

Empact Crisis: 480-784-1500

Pima County Crisis Line: 1-800-796-6762

Graham, Greenlee, Santa Cruz, Cochise, Pinal, Gila, La Paz, & Yuma County Crisis Line: 1-866-495-6735

Apache, Coconino, Mojave, Navajo, and Yavapai County Crisis Line: 1-877-756-4090

Gila River and Ak-Chin Indian Communities: 1-800-259-3449
Mind 24-7

Crisis Facilities